General Terms and Conditions (GTC) –

for the FeWo Hütte 27 – Whg Louisa, Hütte 27 – Whg Paul + for the FeWo Haus Sonnbichl

Landlady: Katja Kruse, Schrödersweg 40b, 22453 Hamburg, Germany

  1. Arrival / Departure

Arrival in high season: Saturday from 14.00. Outside the main season daily from 14.00.

Departure in high season: Saturday until 10.00 am at the latest. Outside the main season daily no later than 10.00 am.

Other arrival and departure times can be agreed individually with the landlord.

  1. Special requests / additional agreements

Are possible in principle. They require written confirmation by the lessor. Dogs are allowed in principle, but limited to only 1 dog.

  1. Payment

The lease agreement becomes valid with the signature of the tenant and landlord. The deposit of 30% of the rental amount is due at the time of booking. The balance is due 30 days before departure.

  1. Withdrawal / Cancellation / Covid-19

You can withdraw from the contract at any time. The withdrawal must be made in writing. Tenants who cancel in writing at least 30 days prior to arrival/start of rental (by 24:00 central standard time of the day in question) will be refunded 100% of the booking amount. Renters who cancel between 14 and 30 days prior to arrival/rent start date will be refunded 50% of the booking amount. Otherwise, they will not receive a refund.

Covid-19: If you are not allowed to enter Austria due to corona restrictions and therefore cannot start your booked trip, I will refund you, even outside the regulated cancellation periods under pt. 4, return the total price without complaint (= 100% refund). If you are already in Austria and have started your vacation, I will refund you the money for the days you are not allowed to stay then, should there be a lockdown during your vacation. I keep the money for the days already spent in Austria / in the vacation apartment. This amount is not refundable and cannot be claimed retroactively.

  1. Duties of the tenant / complaints / damages / final cleaning:

The tenant is responsible for treating the apartments with care and returning them in the same condition as they were taken over. Excluded from this are ordinary wear and tear.

The tenant is responsible for any damage to the apartments and / or inventory that occurs during the stay – whether caused by himself or by others who have been given access to the house by him.

If during the tenancy damage occurs to the cottage and / or its inventory, the tenant is obliged to immediately notify the landlord. Defects and damages already detected upon arrival must be immediately reported to the landlord, otherwise the tenant is liable for these damages. A reasonable period of time shall be granted for the rectification of damage and defects. Claims arising from complaints that are not reported immediately on site are excluded. Complaints that are received by the landlord only at the end of the stay or after leaving the vacation home are also excluded from compensation.

In the event of any service disruptions, the Lessee is obliged to do everything reasonable within the scope of his legal obligation to contribute to the elimination of the disruption and to keep any damage that may have occurred to a minimum.

On the day of departure, the tenant must remove personal belongings, dispose of household waste in the bins provided on the main road and not leave it in or around the apartment or balcony, store dishes clean and washed in the kitchen cupboards and leave the vacation property tidy.

The final cleaning is included in the rental price and is done by our cleaner (and not by the tenant).

  1. Privacy

The tenant agrees that within the framework of the contract concluded with him necessary data about his person will be stored, changed and / or deleted. All personal data is treated with absolute confidentiality.

  1. Liability

This website and the rental of the apartments described here are operated by us exclusively privately.

The content of our site was created with the utmost care and to the best of our knowledge. However, we cannot guarantee the accuracy, completeness and timeliness of the content.

We are not liable for any influence on the rental object due to force majeure, power and water failures common in the country and bad weather. Likewise, no liability is accepted in the event of unforeseeable or unavoidable circumstances such as official orders, sudden construction sites or for disruptions caused by natural and local conditions. However, the landlord will be happy to help fix the problems (as far as possible).

The arrival and departure of the tenant is his own responsibility and liability. The landlord is not liable for personal belongings in case of theft or fire. The tenant is fully liable for wilful destruction or damage.

The landlord is not liable for personal injury or property damage of the tenant in connection with the access / use of the apartment.

Despite careful control of the content, we assume no liability for the content of external links. The operators of the linked pages are solely responsible for their content. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognizable at the time of linking. However, a permanent control of the contents of the linked pages is not reasonable without concrete evidence of a violation of the law. If we become aware of any infringements, we will remove such links immediately.

The content and works created by the site operators on these pages are subject to German copyright law. Contributions by third parties are marked as such. Duplication, processing, distribution, or any form of commercialization of such material beyond the scope of the copyright law shall require the prior written consent of its respective author or creator. Downloads and copies of this page are only permitted for private, non-commercial use.

The operators of the pages always endeavor to respect the copyrights of others or to use their own works or works in the public domain.

  1. Damage

The tenant is responsible for treating the apartments with care and returning them in the same condition as they were taken over. Excluded from this are ordinary wear and tear. The tenant is responsible for any damage to the apartments and / or inventory that occurs during the stay – whether caused by himself or by others who have been given access to the house by him.

Damage to the house / apartments and / or inventory caused during the stay must be reported to us immediately.

The guest is obliged to grant us a reasonable period of time to remedy or repair a defect or damage.

  1. Objection advertising mails

The use of contact data published within the scope of the imprint obligation for the transmission of not expressly requested advertising and information materials is hereby contradicted. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

  1. Final provisions

Photos and text on the website or in the flyer serve the realistic description. The 100% match with the rental property cannot be guaranteed. The lessor reserves the right to make changes to the equipment (e.g. furniture), provided that they are of equal value.

Should one or more provisions of these terms and conditions be or become invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a valid provision that comes as close as possible to the economic and legal intentions of the contracting parties.

German law applies. The place of jurisdiction and performance is the place of residence of the lessor.