CANCELLATION POLICY / COVID-19:
Tenants who cancel in writing at least 30 days prior to arrival/start of rental (by 24:00 central standard time of the day in question) will be refunded 100% of the booking amount. If you cancel between 14 and 30 days before arrival, you will receive a 50% refund. Otherwise, they will not receive a refund.
Covid-19: Should you not be able to travel to Austria (our rental property in Hochkrimml) due to corona-related travel restrictions, I will refund the total price to you, even outside of the cancellation deadlines regulated above, without any objections. If you are already in Austria, i.e. you have started your vacation and there is a lockdown, I will refund the money for the days you are not allowed to stay. I keep the money for the days already spent in Austria / in the vacation apartment. This amount is not refundable and cannot be claimed retroactively.